AlderMed is committed to ensuring your personal information is kept secure and private. This privacy notice sets out what you can expect when we collect information about you or when you use our website.
Use of Our Website
When you visit our website we collect standard internet log information and details of visitor behavior patterns. We collect this information to find out things such as the number of visitors to the various parts of the site and we do so in a way which does not identify anyone.
Cookies are small text files which are placed on your computer by websites that you visit. There are two main types: ‘session’ and ‘persistent’. ‘Session’ cookies are temporary and only remain in the cookie file of your computer until you close your browser, when they are deleted. ‘Persistent’ cookies are stored permanently on your computer until they either expire or are deleted. Aldermed uses both types.
Cookies are widely used to enable the collection of information, to enable navigation around a website or to make websites work, or work more efficiently. To enhance a user’s experience cookies can also be used to remember information so you do not have to retype it each time you visit a website, for example your name and email address, or to remember preferences like the language in which the website is displayed.
Most web browsers are usually set up to accept cookies. You can delete cookies and you can usually adjust your browser so that your computer rejects cookies, but please note if you disable cookies you will not be able to register or log on to secure areas on our site. Information about cookies and how to reject them can be found from the Information Advertising Bureau at www.allaboutcookies.org
Security of Data
If you register to use online, password protected portions of our website we will ask you to provide us with certain up to date information about you, which we will handle securely. We maintain strict security standards and procedures intended to prevent unauthorized access to your data and we use technologies such as data encryption and firewalls to achieve this.
Use of the Information We Collect From You
We use the information we collect from you to:
Administer your account.
Assess your needs to determine suitable products and services
Fulfill your order for our services.
Link or combine with other information we receive from third parties to help understand your needs, provide you with better service and for marketing purposes.
Provide, improve, maintain and operate our services.
Send you administrative messages, invoices, order confirmations, security alerts, support messages, technical notices, and updates.
Investigate and respond to illegal activities or fraudulent transactions and/or fraudulent usage of our website.
Respond to customer service requests and provide support.
Respond to your comments, concerns and questions.
Send you requested information and for other purposes which we have notified you about.
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our services or website or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S.
Except as provided for in any service or subscription agreement you entered into with us, if any, and this Policy, we do not disclose your personal information to third parties without your consent.
We do not sell any of your personal information to third parties or allow third parties to use it for their marketing purposes. We use third-party intermediaries to manage payment processing. These intermediaries are solely links in the distribution chain, and are not permitted to store, retain, or use the information provided except for purposes of payment processing.
We may share your information with third party vendors, consultants and other service providers who are working on our behalf and require access to your information to carry out that work, such as to process billing, provide customer support, etc. For example, we may use third party data centers to host our website or to store documents uploaded to our application. We obtain appropriate contractual and technical protections to limit these service providers’ use and disclosure of your personal information.
We release personal information if we believe we must do so to comply with the law, to comply with a subpoena, bankruptcy proceedings, or similar legal process, to enforce any agreements you entered into with us, if any, or to protect the rights and safety of our company, our customers, our individual users and the general public.
If we involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via a prominent notice on our Web site of any change in ownership that affects your personal information, as well as any choices you may have regarding your personal information.
The security of your payment information is important to us. If you make payments on our website, you will be asked for credit card or PayPal information. We use a payment gateway – a site specifically secured to process this information – for these payments, for which we pay a fee. Your personal credit card information is never stored or available anywhere on our website.
Questions regarding our Policy or the practices concerning our Web Properties should be directed here as a security question, or by regular mail addressed to AlderMed of California, Inc., Attn: Legal, 320 North Carson Street, Carson City, NV 89701, US (800) 604-3548
Mon-Fri: 8:00 AM – 6:00 PM
Sat: 8:00 AM – 12:00 Noon